APPOINTMENTS
Mobile occupational therapy for young people
REFERRALS
Optimal Outcomes is a private occupational therapy practice. In most instances, referrals are not required unless services are being received under a Medicare plan.
FEES
additional FEES
- Phone calls, emails, preparation of resources and report writing are charged at the applicable hourly rate.
- Vanessa works collaboratively with other health care providers, kindergartens and schools involved in the care of their mutual clients, providing consent has been provided. She is available for case consultation, case conferences or other collaborative work. This is charged at the applicable hourly rate.
- Travel time to and from your appointment is charged at the relevant hourly rate. The total travel time for the day will be calculated and evenly divided between all people seen that day.
PAYMENTS
Payments may be made by direct bank transfer.
Payment is required within 7 days.
CANCELLATIONS
Optimal Outcome’s cancellation policy is consistent with the NDIS cancellation policy.
A cancellation within 2 business days of your scheduled appointment will be charged the full fee. You may choose to change the appointment to a telephone call at the same time as the appointment that was booked.
If you advise Optimal Outcomes OT more than 2 business days prior to your appointment, there is no cancellation fee.













